Communications Technician
DHMC Mary Hitchcock Memorial Hospital - Lebanon, NH

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High School/GED

At the direction of the Communications Supervisor, provide timely, courteous telecommunications service for all components of Dartmouth Hitchcock Medical Center. Act as the voice for DHMC to any caller's query. Be responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately. This is a part-time position.

Duties will include: Act as DHMC's first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Competent operation of the Infinity computerized telephone system and to triage and respond to internal and external emergency calls. The successful candidate must have availability to work every other weekend and occasional holiday shifts.

MINIMUM EDUCATION & EXPERIENCE: High school graduate with a minimum of two years of telecommunications, hospital, clerical/reception, or customer service required. Basic computer skills required. On the job training program provided.