Community Based Care Liaison
Southwest Network, Inc. - Phoenix, AZ

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The Community Based Care Liaison will utilize a strengths based approach to provide consultation directly to Case Managers and teams in one or more of the following areas:
  • To ensure that all community based options have been exhausted by the identified Child and Family Team prior to utilizing an out of home intervention
  • To enhance the identified Child and Family Team’s planning to bring children back in to the community from a therapeutic facility/setting
  • To ensure that all members on an identified team, especially the guardian(s), have been educated on the potential benefits and consequences of out of home interventions and fully understand the options
Provides services and supports to children and families following the twelve Arizona Principals:
  • Collaboration with the child and family
  • Emphasis on achieving functional outcomes
  • Collaboration with others, including participation in unified assessment, planning and service approaches when children or families are involved with multiple systems
  • Access for children to a comprehensive array of sufficient behavioral health services to meet their needs
  • Best practices
  • Most appropriate setting
  • Timeliness
  • Services tailored to the child and family
  • Stability in placements
  • Respect for the child and family’s unique cultural heritage
  • Independence, and
  • Connection to natural supports.
All members of our team are expected to practice in a manner that is consistently mindful of our Arizona Vision and Principles.

Primary Job Responsibilities

Maintain a professional approach and continually collaborate with the Children and Family Team (CFT) to enhance community based service options. Serve as a subject matter expert to the CFT with regard to out of home treatment and community based alternatives. Assist Southwest Network in prioritizing utilization of Meet Me Where I Am generalist direct support services. Participate in committees and/or initiatives related to out of home placement and community based services as requested by Southwest Network management.

Non-Essential Job Responsibilities

Ensures confidentiality of verbal and written youth/family information, in accordance with HIPAA standards and network policy.

Adheres to the legal/ethical/professional guidelines adopted by Southwest Network

Mentors Case Managers in collaboration with the Team Lead

Exceeds all best practice documentation standards and manages daily schedule independently

Ensures understanding of Wraparound Services with all team members

Ensures best practice standards are being met or exceeded on team

Will be a subject matter expert with relation to out of home interventions and community based service alternatives

Elevates and problem solves barriers encountered by the team

Other duties as assigned

Education, Certification and Experience Required

This position requires a bachelor’s degree and at least one year of direct experience in facilitating Child and Family Team meetings. An understanding of Southwest Network’s business, policies, and practice is desired.

Meets OBHL standards of BHT equivalent

Bachelor’s degree in a social science

Maintains valid Arizona state fingerprint clearance card

Maintains current CPR, First Aid and CPI Certifications

One year of full time behavioral health experience required

Knowledge and Ability Requirements

Proven knowledge of Southwest Network’s five phases of the Child and Family Team process. Knowledge, practice and experience facilitating Child and Family Teams are a must. Must demonstrate knowledge of out of home interventions in addition to community bases service alternatives. Ability to utilize strengths-based consultation is required. Excellent verbal/written communication skills as well as strong interpersonal skills and ability to build rapport are a must. Must possess the ability to prioritize and organize workflow.

Tools and Equipment Requirements:

Ability to use current electronic records management system. The ability to use a phone, computer, printer, and

copier is required. Frequently uses Microsoft office products, including but not limited to Outlook, Word, Excel,

and PowerPoint. The ability to use the internet and various web browser software is required.

Duties and Responsibilities:

Attend Child and Family Team Meetings and engagements with identified CFT facilitators. Support facilitators with discussing out of home as an intervention vs. placement

Develop partnerships with Residential Treatment Centers/ HCTC agencies/Level II and III

Support CFT facilitators as a subject matter expert with regard to pros and cons of out of home care

Advocate for out of home settings to utilize individualized service plans

Prepare and review progressive consultation plans with the facilitator and their supervisor

This position will be required to meet weekly encountering goals

This position will, when requested by Southwest Network management, represent Southwest Network on related committees

Physical Working Conditions and Office Setting Description

Requires prolonged sitting, standing, frequent bending, stooping, or stretching. Requires the use of office equipment such as computer terminals, typewriters, fax machines, telephones, copiers, security systems. Work is performed in the community with identified CFT facilitators in an office environment as well as in the field. Traveling between multiple Southwest Network sites will be required.

Driving and Other Requirements:

Must have and maintain a valid Arizona driver license, have a registered and reliable vehicle that meets Arizona

state law standards, and meet the insurance standards of Southwest Network. Position requires travel between

Southwest Network sites as well as the community.

Southwest Network, Inc. - 11 months ago - save job - block
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