Community Engagement Manager
salesforce.com - San Francisco, CA

This job posting is no longer available on salesforce.com. Find similar jobs: Community Engagement Manager jobs - salesforce.com jobs

Salesforce.com is looking for you to help skyrocket engagement and create a vibrant and cohesive community that unlocks our customers potential. We have over 100,000 customers and millions of end users who are passionate about the product. Every customer is a budding advocate and it is our responsibility to welcome them to our community and turn them into raving evangelists.

You Will

:

·

Engage with the most passionate B2B community on the planet - listen, respond, delight and gain their trust.

·

Identify trending and hot topics on the community

·

Gather the requirements of the community in a responsible way and present it to the Product Team.

·

Be the eyes and ears of the Community to key departments such as Product, Support and Marketing

·

Connect the right internal people with the customers when needed

·

Suggest and write insightful community content on the blog

·

Determine innovative campaigns to gain broad company participation on community channels

·

Promote events and products using the conversations and community interactions

·

Help develop new strategies to increase community engagement

·

Help identify budding passionate evangelists

·

Surprise and delight our top tier community contributors

·

Participate in the Community Management network to stay fresh and relevant

·

Measure, analyze, track, report, measure, analyze, track, report - repeat.

You are:
·

Outgoing and strong communication skills

·

Great writer

·

Passionate about being a customer advocate

·

Master multi-tasker

·

Fantastic interpersonal skills and great listener

·

Willing to go the extra mile to make a customer happy

·

Great at meeting deadlines

·

Calm under fire and have a thick skin

·

Good Technical understanding and can pick up new tools quickly

·

Team player but willing to take the lead too

·

A chameleon and can adapt to an ever changing organization

·

Always looking to be the best in class

·

BA/BS or higher educated

·

Baseline knowledge of salesforce.com

salesforce.com - 21 months ago - save job - copy to clipboard - block
Recommended Jobs
Strategic Client Relationship Development Man...
Deloitte - San Francisco, CA
Deloitte - 4 days ago

Principal Consultant
Talent Response - San Francisco, CA
Indeed - 1 day ago
Easily apply

Client Services Manager
Datahug - San Francisco, CA
Datahug - 13 hours ago
About this company
76 reviews