Community Manager
Archstone - Wheaton, MD

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As a Property Manager / Community Manager, you inspire teams to higher levels of performance, and your satisfaction comes from leading people and processes to improved results. Being a Property Manager at Archstone isn't like running any other apartment building, property management or real estate office. At Archstone, apartment management and property management is more than just a collection of tenants and units; it's a community that redefines property management. As a Property Manager within Archstone, you are a Real Estate Manager and an Office Manager who leads Archstone's efforts in the field and continues to shape and define a great experience for our residents, team members and vendors.

Responsibilities While outstanding customer service underlies our every interaction, as a Property Manager you will deal with resident escalations, marketing the property, motivating your sales team and delegating and ensuring that important items are completed in a timely manner. Unlike other property management or real estate environments, Archstone gives you both the responsibility and the tools to achieve management success. As a Community Manager, you will also be responsible for: Financial management that includes P&L and operating budgets, capital improvements and expense reduction Sales leadership including increasing lease renewal and understanding competitive market landscape to ensure property is appropriately positioned with marketing materials Physical condition of the property-ensuring that aesthetic values are maximized, asset value is preserved and risks are minimized People leadership including recruiting, development and management of a high-performing teamRequirementsWhether your background is property, real estate, hospitality, hotel or customer service management, your proven track record of leadership success enables you to make an immediate impact. Whether it's hitting your budgets and creating accurate P&L forecasts, motivating your teams to even higher levels of performance or dealing with residents who just want to be heard, you enjoy the day-to-day challenges that come with managing an average of approximately 300 units.

To be successful, in addition to a competitive spirit, you will need proven experience including: Previous experience in property, apartment, hotel, hospitality, restaurant or customer service management, including a track record of successful communication, budgeting and negotiating skills Accomplished at delivering world-class 5 star customer service and leading others in delivering outstanding customer service Proven success managing budgets, including capital budgets, in excess of $2 million and reporting to corporate leadership Demonstrated knowledge and application of applicable codes, laws and regulations (for example OSHA, EPA, ADA, Fair Housing, EEO) Experience operating computer systems for property and/or hotel operations, logistics, finance and inventory Directing human resources (HR) activities including employee relations, scheduling and staffing Bachelor's degree (strongly preferred) Regular daytime business hoursBenefitsAt Archstone we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at Archstone will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Imagine a 40 hour week without late nights. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

When you join Archstone, you will be eligible for: Choice of medical and dental plans, a 401(k) plan and other benefits including short and long-term disability insurance and life insurance Tuition reimbursement program Training and professional development courses and in-house training sessions Additional benefits including a variety of paid leaves, such as vacation and holidays Opportunity for significant discounts when you live in an Archstone propertyTo learn more about Archstone, visit our website at ArchstoneApartments.com. Archstone is an Equal Opportunity Employer. As a condition of employment, a satisfactory hair follicle drug test and background check are required. Market: Washington DC Location Name: Archstone Wheaton Station Department: Archstone Wheaton Station Job Type: Full Time

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What we do Archstone is a multi-billion dollar company that provides upscale apartment homes in some of the nation's most desirable...