Community Manager
Birchbox - New York, NY

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About Birchbox Birchbox is a disruptive eCommerce company on a mission to change the way that lifestyle products are purchased online. We combine a subscription service that delivers high-end samples directly to members with an online shop and original editorial content. Our platform revolutionizes the way customers discover products and gives our brand partners a better way to access customers. Launched in the fall of 2010, we have quickly grown to be the definitive leader in the field of subscription retail.

We are one of the fastest growing startups in New York and have the backing of top tier VC firms Accel Partners and First Round Capital. We ’ve been covered in Marie Claire, Cosmopolitan, The Huffington Post, Fast Company and more. To keep up with this fast growth, we are building a team of energized executers who want to be part of creating a truly new business model. We are results driven and creative, and aim to delight our customers in every way possible.

The Position You ’ll work with our (totally awesome) Sr. Social Media Manager to tend to Birchbox ’s two sets of stakeholders: our customers and our brand partners. You ’ll work with Team Content to manage the Birchbox and Birchbox Man voice across multiple platforms. You ’ll be responsible for working with our existing social community, enlarging it, and getting additional value out of it.

You ’ll also work with our team of Campaign Strategists to create custom social media campaigns for our brand partners. You ’ll project manage each campaign from idea generation to production to tracking and reporting. Specific Responsibilities will include: Campaign Creation: Working with our Campaign Strategists you ’ll create custom social media campaigns for our brand partners based on a host of goals: fan acquisition, consumer education, content generation, channel or product launches, etc. Campaign Project Management: You ’ll coordinate between our brand partnerships team, creative team, Content team, and email marketing team to make sure campaigns are created and executed flawlessly.

Campaign Tracking and Reporting: You ’ll work closely with our Campaign Strategists and Analytics team to make sure that the results of each campaign are presented to our brands in innovation and informative ways. Content Promotion: Our content team produces a ton of fun and witty content including blog posts, magazine articles, and videos. You will help make sure our subscribers, fans, and followers consume and engage with this content across all of our social channels. Community Management: Our subscribers, fans, and followers have a lot to say!

Whether they ’re giving feedback on their monthly box, asking questions about a lipstick shade, or commenting on Emma Stone ’s latest look, we want to engage with them! You will be at the ready to answer their questions, help them pick the right products, and teach them about Birchbox. Blogger Program: You ’ll work with our Sr. Social Media manager to build and enagement with our evergrowing community of Birchbloggers.

You hellip; hellip;hold a degree in English, Journalism, Marketing, or Advertising and have exceptional writing skills hellip;are 2-3 years out of college and have spent those years working at a magazine, e-commerce company, or a creative/digital/marketing/advertising agency hellip; believe in the importance of monitoring the Return on Investment (ROI) that social media brings to a company. hellip;are always signing up for new social networks and figuring out ways to engage in new channels. hellip;are supremely organized, and can juggle a million different things at once. hellip;have exceptional writing skills and an editorial eye and a knack for short, snappy copy.

You cringe when you see grammatical mistakes on Facebook. You are the one your friends go to when they need an editor. hellip;.are creative and are always thinking of new ideas Why Birchbox You ’ll work in an environment of complete transparency. Our founders don ’t have big fancy corner offices – they sit right next to our employees and everyone knows where the company is headed.

You ’ll find an agile setting with very low barriers to getting things done. It ’s a chance to be at the start of something huge. We ’ve only made a small dent in what we plan to do. We are pursuing big dreams and we ’ll give you the chance to explore yours too.

You can dive into our crazy supply of beauty products – test them sometimes before they even hit the shelves (there ’s plenty for men too!) Good snacks. We ’re all about having fun. We are an energetic, innovative team that laughs a lot. You get to own a piece of the company and work with the pride of ownership.

If you are passionate about Birchbox ’s mission and the idea of playing a key role in our social media efforts excites you, please submit a resume along with an explanation of what unique qualities you would bring to the voice of our brand. Show us your current online personality and tell us about your interest in lifestyle, fashion, beauty, grooming, and digital.

Birchbox - 17 months ago - save job - block
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