Community Manager
Resource Residential - Boise, ID

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The Community Manager is responsible for overseeing all functional aspects of their assigned community including overseeing the leasing and sales process, property financials, property maintenance, and supervising and coaching all property associates. If you are a dynamic Community Manager looking to make a move to a growing organization with lots of growth potential, apply now! Essential Functions :
Supervises and trains all property associates Responsible for driving the recruitment process, interviewing, and selecting all new property associates Evaluates associates’ performance, including the completion of annual performance reviews and coaching and developing staff Counsels underperforming associates and provides critical feedback to improve performance Creates positive, welcoming, supportive environment for residents, visitors, and property associates Maintains vacancy information as required by investors, syndicators, and monitoring agencies Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency Utilizes selection and retention strategies to maintain 100% occupancy level Participates in the preparation of the annual operating budget Executes marketing and advertising campaigns for apartment leasing and coordinating leasing events such as open houses, realtor tours, and resident promotional activities Notifies residents of all issues affecting their tenancy while providing excellent customer service. Files court documents for eviction and attends scheduled court hearings as Landlord’s representative Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable Screens, reviews, and approves all applications Leads lease orientations and signings, and submits relevant documentation Develops and utilizes sound rent collection procedures, including following up with delinquent accounts and beginning eviction process when necessary Utilizes maintenance software program to enter in and track work orders, and regularly reviews maintenance reports Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws

High School Diploma or equivalent Bachelors degree preferred Degree in a related field preferred 5 or more years experience in multi-family property management, including direct supervision of others Proven Marketing and Leasing experience Proficiency in Microsoft Office, including Word, Excel, and Outlook Proficiency in MRI preferred Excellent customer service skills Ability to perform in a busy, changing, multi-tasking work environment Requires ability to physically inspect property (or properties) and individual units Requires ability to communicate effectively.

Resource Residential - 22 months ago - save job - block
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