Backed by international giant, our client is a nimble Start-up building 3 new mobile application a quarter. Currently they are looking for a Community manager to be apart of his growth and manage some of the communities backing each application. The right person with be a very entrepreneurial spirited person who has a vision of how to grow their position, in the company, someone who is never satisfied with the standard and looking to innovate daily.
Leading a team of 4-5 offsite individuals from MettaVerse
jack-of-all-trades to handle an array of wide-ranging tasks, from
Understanding who the community influencers are and keeping users engaged
Identifying community patterns and trends, to channeling the members’ feedback to stakeholders.
Community managers may also supervise moderation teams, track metrics, and direct social media efforts.
Leverage the latest social listening and broadcasting tools to generate interest and conversation around new products
Draft and post content across social media channels and monitor/respond to comments and posts by users on those channels
Identify and highlight important user generated content when appropriate
Work with the Marketing team to communicate broadly to key communities, when appropriate. This might include targeted email, Twitter, and other product specific communication channels
Identify and partner communities to both support their growth and promote their activities
Look ahead to spot potential community issues early and manage through the communications to escalate/resolve
Evangelize and provide resources for community management best practices
Execute against community metrics and trends to amplify product message
Manage all social media campaigns
Being creative and finding new ideas for social media
Needs to be about the brand
Von Church - 10 months ago