Community Outreach Coordinator
Cow Creek Health & Wellness Clinic - Cow Creek, OR

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ESSENTIAL FUNCTIONS:
  • Assuring all patients have insurance coverage and or access to alternate resources (works closely with CHS to manage OHP applications); tracking clinic users via an extensive software system. Assists patients in advocacy and resources for their healthcare needs.
  • Provides patient outreach, education and counseling regarding program guidelines and is directly responsible for training staff on policies and procedures in regards to identifying patients eligible for assistance.
  • Assists patients in advocacy and resources for their healthcare needs.
  • Provides outreach services at tribal community events.
  • Troubleshoot, log and respond to customer complaints re: health insurance and alternate resources. Assure positive customer relations and service.
  • Demonstrates respect and sensitivity to cultural/social differences in interactions with both patients and staff.
  • Demonstrates initiative and problem solving skill using sound judgment.
  • Familiar with HIPAA compliance rules as they relate to TPO; maintains strict confidentiality.
  • Tribal Medicare Part B program – Assuring all Medicare covered patients are aware and taking advantage of the reimbursement coverage for their monthly premiums.
  • Responds to patient requests for information or services.
  • Serves as liaison between tribal members and medical staff so as to assist with wrap-around medical and social services. Develops methods to break down barriers and make services more available to the patients and family.
  • Develops cooperative relationships with other service providers to enhance services to the patients.
  • Prepares reports, correspondence, statistical analysis of program, and recommendations regarding program.
  • Completes assigned tasks in a timely manner.
QUALIFICATIONS:
  • High school diploma or GED equivalent, required
  • Two years of outreach, customer service and referral work experience, required
  • Two years of experience in field of health or social services
  • Experience working for tribal or another cultural entity, preferred
  • Proficient with Microsoft Excel and Word
  • Excellent verbal and written communication skills.
  • Valid Oregon driver’s license, required ****TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE LINK BELOW, PRINT OUT APPLICATION AND SEND IT TO:

    COW CREEK GOVERNMENT OFFICE

    ATTN: HUMAN RESOURCES

    2371 NE STEPHENS, SUITE 100

    ROSEBURG, OR 97470

    http://www.cowcreek.com/images/documents/application%20for%20employment.pdf
  • Licensed insurance broker, preferred