Computer Assistant
Railroad Retirement Board - Chicago, IL

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Come aboard the Railroad Retirement Board (RRB) and join us in using creativity, automation and innovation to carry out our mission to administer insurance benefit programs under the Railroad Retirement Act and the Railroad Unemployment Insurance Act. You can be a part of the team that delivers best in class service to railroad workers and their families!

As a Computer Assistant with the U.S. Railroad Retirement Board (RRB), you will perform a wide range of duties necessary to complete data processing work requests on the agency's centralized computer system.

NOTE: FOR THE FIRST THREE MONTHS, THE INCUMBENT’S TOUR OF DUTY WILL BE MONDAY THROUGH FRIDAY FROM 8:00 AM TO 4:30 PM. THEREAFTER, THE INCUMBENT’S TOUR OF DUTY WILL BE MONDAY THROUGH FRIDAY FROM 3:30 PM TO 12:00 AM/MIDNIGHT. THE SELECTED CANDIDATE MUST AGREE TO WORK EITHER OF THE TWO SHIFTS WHEN CALLED UPON TO DO SO (FIRST SHIFT IS STAGGERED FROM 6:00 AM TO 2:30 PM, AND 6:30 AM TO 3:00 PM.)

RELOCATION EXPENSES WILL NOT BE PAID.

This job announcement may be used to fill one or more vacancies.
    KEY REQUIREMENTS
  • U.S. Citizenship Required
  • Be sure to read the 'How to Apply' section and submit required documents
  • Males born after 12/31/59 must be registered with Selective Service
  • Successful completion of a full background investigation may be required
  • May require a probationary period

DUTIES: As a Computer Assistant at the RRB, you will:
  • Schedule regular and special program run requests, develop an optimum job stream, prepare job control language for scheduled and special request program runs, identify problems and determine corrective action to be taken in case of individual job failures, schedule restoration/recovery from backup files when needed for problem solving, and prepare computer usage, monthly job accounting, and other similar reports.
  • Activate a large scale computer system and ensure the availability of all system components for processing, mounting tapes, monitoring system status and taking appropriate action to resolve problems and improve system performance, order system dumps and analyze system failures, participate with system specialists to plan and implement new or revised operating configurations, set up and operate a variety of peripheral equipment, and prepare reports on system performance.
  • Ensure availability of tapes for program runs on the mainframe computer.
  • Be responsible for day-to-day control of the automated tape library management system, update and obtain information from the system, and generate status and other reports from the system.
  • Control, screen, and edit input to the computer system.
  • Review input and output for quality control purposes.
  • Review rejected transactions to determine causes of errors and takes remedial actions.
  • Distribute computer tests and production output to agency components.

QUALIFICATIONS REQUIRED: One year of specialized experience equivalent to the GS-08 level or higher in the Federal service that involved working with data processing methods, controls or languages, and on large scale computer systems that required the use or adaptation of computer programs and systems. Such experience involved applying analytical and evaluative techniques to the identification, consideration, and resolution of fundamental data processing issues or problems of a procedural or factual nature, in addition to experience in tracking/monitoring the progress of data. This may include performing production control functions, coordinating work load priorities, and identifying and tracing processing failures.

This agency provides reasonable accommodations to applicants. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW YOU WILL BE EVALUATED: Category rating procedures will be used to rank eligible candidates. The rating you receive is based on your responses to the Questionnaire, and is a measure of the degree to which your background matches the competencies required for this position. Thus, your application should contain information about specific work performed that relates to this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

Qualified candidates will be assigned to the following categories: Best Qualified, Qualified, and Minimally Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.

Applicants will be rated on the following competencies:
  • Ability to schedule computer jobs using Job Control Language
  • Ability to analyze system failures and take corrective action
  • Knowledge of automated workload scheduler systems (For example, Control M)
  • Knowledge of mainframe tape systems
  • Ability to communicate orally
  • Ability to communicate in writing

BENEFITS: The RRB offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more about benefits as a Federal employee click here: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc

OTHER INFORMATION: May require completion of a 1 year probationary period.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. You must be determined to be well-qualified for the vacancy to be eligible for special selection priority. After submission of an acceptable application which meets ICTAP eligibility, you will be determined to be well-qualified for a vacancy if your rating places you in the best qualified category.

ICTAP eligibles must submit proof of eligibility for special selection priority, such as: a separation notice; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. You must also submit a "Notice of Personnel Action" (SF-50) notating your current position, grade level, and duty location, and a copy of your most recent Performance Rating. C lick here for more information on ICTAP.

If you are a male applicant who was born after 12/31/59 you are required to register under the Military Selective Service Act; the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

The Notification and Federal Employees Antidiscrimination and Retaliation Act of 2002 (No FEAR Act) requires agencies to provide a notice to all job applicants and new employees about their rights and remedies under antidiscrimination and whistleblower laws. You may view this notice here .

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