Computer Operator
FactSet Research Systems - Piscataway, NJ

This job posting is no longer available on FactSet Research Systems. Find similar jobs: Computer Operator jobs - FactSet Research Systems jobs

FactSet is currently looking for a Computer Operator (Network Support) for our Piscataway, NJ Datacenter. This position will be for the 3 rd shift (12:00am-8:30am). A Computer Operator (Network Support) within FactSet monitors and executes production schedules. Monitors and troubleshoot carrier circuits and FactSet application which include interaction with carriers and clients. Monitors facility equipment and takes appropriate action to solve any problems that may be encountered (including Liebert HVAC, Electrical management and various facility components). Provide problem determination and resolution for all production job failures and job execution delays. Monitor all computer equipment via system consoles; process established production schedules (Including HP Alpha Servers, Sun Servers and various network components). As a member of the network operations team he or she will be involved with the set up and removal of equipment such as: servers, routers, switches; installing and building Ethernet cabling, run fiber cables, and other various network devices and equipment. Operator will assist other systems teams during implementation and continued monitoring which the operational staff is involved in. There will also be a focus on client support and troubleshooting with heavy interaction with carriers & customers. FactSet is a leading provider of global financial and economic information. Combining hundreds of databases into our own dedicated online service, FactSet offers instant access to accurate financial data and analytics to thousands of global investment professionals with solutions for company, portfolio, market, fixed income, and investment analysis.

Job Requirements :
Required Skills: Strong communicating skills with the ability to effectively communicate with clients, vendors and FactSet staff and clearly document interactions Monitor, document and escalate production issues and internal requests that arise Ability to work with minimum supervision and skillful time management Ability to handle special projects as assigned Excellent attendance a must, this will include working weekends and holidays when needed. Ability to work a flexible schedule to accommodate travel, out of office activities and work performed out of the office Ability to handle emergency situations and proactively resolve any issues Ability to travel to various sites within the FactSet network for scheduled or emergency work Desired Skills: Knowledge of VMS, Solaris, or XP/2000 operating systems Knowledge of Cisco configuration and troubleshooting Knowledge of building and configuring network infrastructure to include building Cat 5 cables, install sever hardware and installing servers. Networking or technical support background. Knowledge of BlackBerry and Cell Phone Troubleshooting to include setup and deployment of equipment to our customers. FactSet Research Systems Inc. is an EOE/M/F/D/V Employer which strongly supports diversity in the workforce.

FactSet Research Systems - 2 years ago - save job - copy to clipboard
About this company
25 reviews
Analysts, portfolio managers, and investment bankers know FactSet Research Systems has the facts down pat. The company offers global...