Performs activities associated with all phases of the operations of the mainframe computer center, the control of peripheral tasks required of the computer center, the maintenance of the internal PC network, or the functions of the message center. Must be able to work various shifts.
Will work at Naval Underwater Systems Center and contactor site in Newport, RI facility on Non-propulsion Electronic Systems for developmental submarine systems.
Duties and Responsibilities
Responsible for following procedures for processing of batch files, troubleshooting and reporting errors. May deviate from standard procedures when they fail.
Work with other data center staff to monitor production systems.
Maintains a record or log as required as part of the shift change process.
Must ensure timely and accurate delivery of daily and monthly production reports and batch files.
Responsible for identifying problems as they occur, work with support personnel to ensure proper steps are taken to resolve those problems. Initiates corrective action.
Supports, maintains, and troubleshoots PCs and peripheral equipment.
Operates the message center using appropriate hardware/software and applying customer policies and procedures.
Recognizes environmental, equipment, and software problems and takes corrective action.
Maintains technical knowledge about the operating system, hardware system, and operating procedures.
Creates required documentation and maintains required logs.
Education and Experience
3 years of work related experience. Processes scheduled routines which present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to output instructions or error conditions, applies standard operating or correcting procedure. Refers problems which do not respond to preplanned procedure. Refers problems which do not respond to preplanned procedure. May serve as assistant operator, working under general supervision.
In some cases, educational requirements may be adjusted or waived for more than 5 years applicable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by
market survey data.
Knowledge, Skills, Abilities
Excellent problem solving ability.
Must have ability to work in a multi-system and multi-platform environment.
A SECRET security clearance will be required after employment.
Women, minorities, individuals with disabilities and veterans are encouraged to apply.
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