Computer Support Technician II
University of New Mexico - Albuquerque, NM

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Position Title:
Computer Support Technician II

Appointment Type:

Student- W/S or SE

Working Title (if applicable):
Computer Support Technician II


PPD Utility Main

Salary Grade



Work Location:
UNM Main Campus (Abq)

Position Summary:
The individual in this position will:
Perform routine updates to Utilities workstations and 80 remotely deployed VPNs

Server data management, such as data flow and data backup

Computer network configuration

Troubleshoot local workstations

Bump panel graphical user interface programming

Microsoft Active Directory workstation joining and troubleshooting

Network communications

Remote printer management

Workstation backup and restoration

Remote management and support of Domain workstations

User account security configuration

Virus protection and removal of Utilities Division workstations and laptops

VPN preparation for replacement of failed units and new buildings with supervision

Regular updates to firewall software on 80 VPN units

License management for firewall software

Minimum Qualifications:
Preferred Qualifications:
Workstation OS knowledge, Windows 7, XP, Linux

Network IP configuration/routing

PC Hardware troubleshooting/replacement

Basic printer repairs

Windows Office products use/troubleshooting

Microsoft SQL2005, 2008, and/or TransactSQL language

Database management

Posting Date:

For Best Consideration:

Closing Date:

Application type required for this position:
Student Employment Application

Additional requirements for this position:
Student must complete online customer service training located at

Required Applicant Documents:
Optional Applicant Documents:
Cover Letter

Special Instructions to Applicants:
Position Type:

Appointment End Date

Posting Type:

Position Class URL:
Posting Department Website:
Institutional Commitment:
University of New Mexico is committed to promoting and supporting the diversity of our campuses. UNM is an Affirmative Action/Equal Opportunity Employer.



Quicklink for Posting:

University of New Mexico - 14 months ago - save job - block
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