Computer Technical Specialist
University of New Mexico - Albuquerque, NM

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Position Title:
Computer Technical Specialist

Appointment Type: Definition

Student- W/S or SE

Working Title (if applicable):
Computer Technical Specialist

Department

HR Finance Tech & Business Svcs

Salary Grade

04

Salary:
$9.50 - 11.00/hr

Work Location:
UNM Main Campus (Abq)

Position Summary:
Under general supervision: support user requests or problem-solve regarding computer hardware and/or software. Investigate, troubleshoot and follow-up on user requests or problems. Coordinate problem resolution with other members of user support team. A minimum of 6 months experience in the computer technology field is required.

Minimum Qualifications:
Preferred Qualifications:
Working knowledge of Windows 8/7/2000/XP operating systems and MS Office 2010 & 2007 suite. Basic troubleshooting and problem solving skills. Good communication and interpersonal skills. Ability to install and troubleshoot hardware and software, respond to online tech support tickets and communicate technical information to end users. Customer service or Help Desk experience is required. A minimum of 6 months experience in the technology field is also required. Knowledge of client/server databases and intranet/internet networking is a plus. Novell experience preferred, but not required. Workstudy eligible.

Posting Date:
02-01-2013

For Best Consideration:
02-06-2013

Closing Date:
04-30-2013

Application type required for this position:
Student Employment Application

Additional requirements for this position:
6 months experience in the computer technology field. Customer service or help desk experience required. Requires handling of average-weight objects up to 25 pounds. *Please complete on line customer service training located at http://www.career.unm.edu/scs/

Required Applicant Documents:
Cover Letter

Optional Applicant Documents:
Resume

Special Instructions to Applicants:
Bring copy of work study award, if any, to interview.

Position Type:
Student

Appointment End Date

Posting Type:
Competitive

Position Class URL:
Posting Department Website:
http://hr.unm.edu/

Institutional Commitment:
University of New Mexico is committed to promoting and supporting the diversity of our campuses. UNM is an Affirmative Action/Equal Opportunity Employer.

Exempt/Non-Exempt

Non-Exempt

Quicklink for Posting:
unmjobs.unm.edu/applicants/Central?quickFind=71280

University of New Mexico - 17 months ago - save job - block
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