Computer User Support Technician
Geras - San Antonio, TX

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Job Description

The challenge of today's healthcare providers goes far beyond providing high quality, innovative patient care. It requires effectively managing operational costs, properly capturing revenue, providing timely and accurate coding services, and achieving compliance with all state and federal laws. The environment is complex and always changing. Since a healthcare provider's first priority is to provide high-quality patient care, even the best managed organizations know there are opportunities to improve aspects of the business operation.

Job Description Responsible for Microsoft System Center Configuration Manager (SCCM) toolset used to manage and maintain all devices on the network. Manage the computing environment and provide information assurance and protection to ensure the availability, integrity, authentication, confidentiality and non-repudiation of information and information systems. Continually update desktop systems with the latest software and security patches to minimize security vulnerabilities using Microsoft System Center Configuration Manager (SCCM). Protect information systems and data against tampering using approved and provided anti-virus software according to established security policies and procedures. Troubleshoot and monitor the success of all SCCM pushes and correct any errors. Provide server support for bases internal server infrastructure to included supporting desktop and messaging services, as well as operational support (hosting services) for servers, clusters, Domain and Print Servers, and Enterprise Backup Systems. Server support includes management of support for file and print services, application servers (including email), domain controllers, web servers, and database servers. Services are proactively monitored using a variety of tools for collecting information and issuing alerts. Routine maintenance and upgrades that may affect customer availability are normally performed outside of normal business operational hours. Server support includes disaster recovery planning and implementation services. Requirements Applicant must be knowledgeable of and proficient in server operating systems including: Windows Server 2003 Standard Windows Server 2003 Ent Windows 2008 R2 Standard VMWARE ESX 4 Cisco Appliance (Cisco call manager) Applicant must be knowledgeable of and proficient with the following functions/capabilities: Microsoft SCCM Domain Controllers CISCOWORKS and Cisco Call Manager Avaya Call management Retina Scanner Remedy ARS Backup Server Proxy Authentication Web Server and Web Development. The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

To assist healthcare providers to not only survive, but thrive in this challenging environment, we have assembled a team of highly experienced and exceedingly credentialed healthcare professionals. Our staff possesses an average of 18 years of industry experience in roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief Compliance Officer, Managed Care Executive, Materials Manager, and HMR Manager which enables us to provide practical solutions to everyday challenges. Qualifications

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