Offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions. Answers and directs incoming calls from inside and outside the hotel. Identifies all guest needs and handles their requests. Dispatches Service Express delivery attendants and other hotel staff via two-way radio and telephone.
ESSENTIAL FUNCTIONS
AVERAGE %
OF TIME
25% ...
Starwood Hotels - 17 months ago
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