Conference Services Technology Coordinator
Central Piedmont Community College - Charlotte, NC

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Position Subject to Budget Approval.

Located in Charlotte, North Carolina, Central Piedmont Community College is a nationally recognized leader in workforce development with a commitment to teaching and learning excellence. As a learning-centered organization focusing on documented learning outcomes, the College provides high quality programs and services within a supportive environment.
Central Piedmont is the largest community college in the state with six campuses serving 75,000 learners annually. The College offers over 285 degree, diploma, and certificate programs in various areas including technical/vocational, health, culinary, hospitality, STEM-S, and professional careers as well as a comprehensive college transfer program. The College also offers a wide selection of programs and courses through Corporate and Continuing Education. These offerings are designed to address the personal, professional, organizational, and economic development needs of the community and are market-inspired, growth-oriented, and entrepreneurial in nature. They include Public Safety/Forensics, Healthcare, Real Estate/Mortgage Banking, an Information Technology Academy, and a Construction Institute.

Responsibilities of the Position:
The following is a selection of typical duties. For a complete listing please refer to the job description posted on the college website at JobDescriptions .

General Function:
Coordinates the scheduling, set up and operation of public address systems, AV equipment and sound recording equipment for the college.

Characteristic Duties and Responsibilities:
  • Provides technical support for audio-visual and computer equipment for HCC clients and staff.
  • Serves as liaison between HCC and ITS regarding equipment standards, networking and computer equipment support.
  • Researches and evaluates the latest technology/equipment specifications along with client needs. Makes recommendations regarding supplies and vendors for audio-visual purchases and installations.
  • Maintains a current inventory of audio-visual equipment for HCC.
  • Performs routine maintenance and repair of audio-visual equipment.
  • Serves as administrator for HCC booking & room diagraming software and social media sites.
  • Maintains an inventory of client company logos for use by HCC staff, in group signage.
  • Designs and schedules graphics and messaging for HCC digital signage. Maintains equipment as necessary.
  • Records and digitally edits audio for meeting sessions per client requests.
  • Provides training for HCC staff on basic audio-visual equipment, skills and techniques.
  • Sets audio visual and computer equipment to client specifications.
  • Responds directly to client inquiries and requests and ensures overall guest satisfaction.
  • Serves as dedicated Technician during client presentations
  • Provides consistent communication with Harris Conference Center sales, planning and operational staff.
  • Sets tables and chairs according to client specification.
  • Perform other duties as assigned.
Position Requirements

Minimum Qualifications:
Bachelor’s Degree from a regionally accredited institution in a computer technology field or related and two years’ experience in Audio/Visual Support, Computer Support, Hospitality/customer Service Industry or related field

Knowledge, Skills, Abilities and Worker Characteristics:
  • Technical expertise in sound reinforcement and recordings
  • Knowledge of electronics and audio visual equipment
  • Strong customer service and communication skills
Required Documents:
1. Applications for this position will be accepted up until midnight on the closing date listed or until filled.
2. A completed CPCC application must be completed on-line.
3. During the application process, applicants will be prompted to build a cover letter and resume. Applicants may upload an existing cover letter; however will be required to build a resume using a standardized format in the on-line system.
4. Applicants will be given the option to attach a comprehensive resume of educational, professional and community qualifications as an additional document if desires.
5. All applications must be received in the Human Resources office by midnight on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager.

Conditions of Employment:
Salary placement will be on Range J. of the Non-Faculty Pay Grades. Initial placement for new employees is customarily at entry level through 25% percentile ($35,148 - $39,602/annual). Work year is 12 calendar months. Professional Contracts are on a Term basis. Ability to work a flexible schedule, which may include off-shift hours, evening and weekend assignments may be required of any position.

CPCC offers an excellent benefits package to full-time employees including Health, Dental, Vision, Retirement, Life Insurance, Flexible Spending Accounts, Education Benefits, Disability and more. For a complete listing of benefits offered at CPCC please visit our website at Benefits .

CPCC is an Equal Opportunity Employer.

History of CPCC
Since its beginning, the College has been a national pacesetter in education. Standouts on the CPCC roster include a Pulitzer Prize winner, a Metropolitan Opera star, an Olympic gold medalist, a Medal of Honor winner, a television actress, and a pro football player. Countless others — chefs, healthcare providers, technicians, real estate brokers, paralegals, firefighters, law enforcement officers, trades people, and others who serve our community — share CPCC’s proud tradition.

CPCC has been providing educational opportunities since 1963, the year that the North Carolina General Assembly passed the community college bill. From its inception, the College was innovative in its teaching methods. CPCC soon garnered national recognition for its individualized instruction and computer-assisted instruction. In 1970, the College was invited to join the prestigious League for Innovation in the Community College, and is still an active member.

Dr. Tony Zeiss, CPCC’s third president, has led the College since December 1992. He is devoted to the mission of CPCC and to serving students and the community through customized training and workforce development. Under his direction, CPCC became a multi-campus community college in 1996 with the conversion of the North Area Learning Center in Huntersville to the North Campus. Four other campuses subsequently opened; Levine Campus in 1998, the Harper Campus in 1999, the West Campus in 2001, and the Cato Campus in 2002. CPCC now has full-service campuses across Mecklenburg County.

CPCC has grown from a small College with a dozen programs serving 1,600 students to one with over 100 degree, diploma, and certificate programs serving approximately 70,000 people in an array of credit and noncredit offerings. The College is the county’s premier workforce development resource, offering its educational services throughout the area.