Configuration Tech A+
Compucom - Burbank, CA

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We are seeking an Windows PC Config / Install Technician to work for a very high-visibility media broadcasting corporation. Must have experience with computer installations, setups, installing software, imaging machines, configuring local accounts, configuring email in Outlook, mapping printers and share drives, data transfer, etc.

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  • Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
  • Tests configured systems for appropriate functioning and troubleshoots for any errors found.
  • Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
  • Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied
  • Complies with departmental training certification requirements based on configuration level.
  • Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
  • Researches hardware and software literature to keep abreast on new product / service developments and announcements.
  • Works with Lead Technicians on difficult to solve problems or configurations.
  • Will need to drive to multiple sites from time to time.
  • Entry level - 3 years' experience
  • Must have A+ certification
  • Apple Macintosh experience a plus
  • Good verbal and written skills
  • Good customer service skills
  • Must have valid driver's license and vehicle
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About this company
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Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...