Console Operator
American National Family of Companies - League City, TX

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Essential Functions:

The Computer Operation’s Console Operator is an entry level position requiring the candidate to learn and perform the following functions at a basic level of proficiency, working toward an intermediate level of proficiency.

· Perform all operator functions on two production computing environments.

· Perform Initial Program Loads (IPLs) of two production computing environments.

· Expected to learn key processes, jobs, job flows and cycles across the enterprise.

· Log/document errors and follow established procedures for resolving and/or escalating.

· Perform basic functions of Production Control/Scheduling.

· Assist support staff and vendors with servicing system hardware.

· Assist with maintaining Operations documentation and procedures.

· Assist with recovery activity during system and hardware failures.

Requirements:

· High School diploma or equivalent.

· Minimum one year of computer operations experience with proven ability to perform all basic operator functions on at least two system platforms.

· Ability and willingness to work shift work, weekends, and holidays.

· Good interpersonal relationship skills and ability to get along with others.

· Acute attention to detail.

· Must possess strong problem determination and solving skills.

· Possess effective planning and organizational skills.

· Possess effective written and verbal communication skills.

Preferences:

· Associate degree in Computer Science or related field.

· Possess knowledge of Microsoft Word and Excel.

American national is an Equal Opportunity Employer

FLSA Status: Non-Exempt