Consumer Lending Loan Clerk
First Entertainment - Hollywood, CA

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At First Entertainment, (http://www.firstent.org) a $1 Billion California-based credit union, we want a star performer to team up with us in a great opportunity as a Consumer Lending Loan Clerk. First Entertainment offers banking services to employees of the entertainment community. We are a member-owned, not-for-profit, cooperative financial institution formed to permit our members to pool their savings, lend to one another, and a place where they save, borrow, and obtain related financial services. The ideal candidate would have experience in a financial institution, experience in customer service and handling a high volume of calls. We need a self-motivated and enthusiastic person with a positive attitude, who uses common sense, works smart and who takes responsibility for their own actions and for providing suggestions for improvement. This role will be based out of our main office in the Hollywood/Burbank area and will report to the Consumer Lending Supervisor.
The Loan Clerk plays an integral role in supporting the consumer lending department by directing incoming calls, answering lending questions, and assisting the loan application process. In addition, successful candidates must: have at related experience in a credit union/banking lending environment;be polite and self-motivated;be flexible;possess pleasant phone skills and display sensitivity towards others;use excellent verbal and written communication;be able to plan and use organization skills;demonstrate good customer service/sales;pay attention to detail; Successful candidates must have at least one year experience in a customer service, call center or in a consumer lending environment. Excellent communication, learning, and organizational skills, attention to detail and the desire to achieve results are required. Candidates with credit union experience are preferred. If you are excited about this opportunity, please e-mail your resume and include in the Subject line 'CONSLNCLK-JOB 2013-01' to the jobs@firstent.org e-mail address or fax your resume to (323) 851-2175. We offer a comprehensive benefits package including full healthcare with at least 80 – 90% of premium covered by the credit union depending on selection, 401(k), educational reimbursement, and Paid Time Off (PTO). No relocation and principles only. EOE/M/F/D/V

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