The Primary focus of this position is to set up and audit Service and Supply contracts in the e-automate software system. This position also requires timely and accurate billing, as well as the ongoing resolution of existing contract billing issues.
Processes and bills base & meter contracts.
Conducts audit and review of all paperwork included in an order
Responds to customer phone calls and emails questioning contract or invoices (internal and external customers)
Reviews contract information not supported by computer system.
Enters meter reads into e-automate system.
Credits invoices generated by the Contract Billing Department.
Prepares and prints invoices.
Processes out of Territory vendor contracts.
Specialized Billing through Excel.
Excellent keyboard skills are required
Attention to detail, and ability to multitask is a must
Ability to effectively research complex billing issues
Proficiency using MS Office Suite (Excel, Word & Outlook)
Excellent verbal and interpersonal skills
Personal drive and internal motivation toward high achievement
Ability to work collaboratively and effectively in a team-oriented environment
BS/BA/AA degree in business or other related field
1-3 years of Accounting experience or billing experience
E-Automate Software knowledge
Previous customer service experience