Contract Coordinator
Visiting Nurse Service of New York - Manhattan, NY

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VNSNY’s Contract Administration supports the operational needs of all VNSNY programs and services. Contract Administration serves as the single point of entry for the placement and oversight of paraprofessional services currently provided to over 17,000 patients daily. The Order Processing Unit in Contract Administration monitors licensed agency performance and responds to issues related to paraprofessional service delivery. Contract Administration also manages the Electronic Ordering System for all supplies and DME.

The Problem Solving Unit oversees all Medical Supply, DME and Lab Performance and responds to issues related to service delivery. Contract Administration staff are available seven days per week. Our department staff members telework an average of four to five days per week. Work schedule will be Sat & Sun 8:30-4:30, Wed, Thur & Fri 10:00-6:00.

During training work schedule will be Mon-Fri.Provides timely and effective responses to customers calling the Order Processing System (OPS) using customer service standards. Inputs and processes orders in a timely and efficient manner. Researches, documents and problem solves customer and staff issues. Works under general supervision.

Education: High school diploma or equivalency required. Experience: Three years of general office experience desired. Customer service experience preferred.

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The Visiting Nurse Service of New York is the largest not-for-profit home health care agency in the United States and has been part of the...