Convention Services Manager
Omni Hotels - Indianapolis, IN

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Responsible for working with the convention/meeting
planners in coordinating the final details for
conventions/meetings.

Provide smooth flow of information (communication)
to all departments and department heads relevant to the needs and
requirements of upcoming and in-house groups.

Prepare resumes for groups.

Re-checks function space in DELPHI to ensure proper
space has been assigned.

Creation of profitable menus and distribution of
client expectations to Food and Beverage Departments

Maximize revenues for the hotel through up-selling
techniques

Prepares Banquet Event Orders for groups

Provides hotel site inspections when
necessary

Entertains clients to establish closer working
relationships when appropriate

Establishes and maintains rapport with outside
purveyors who provide services for the Hotel and its guests through
the Conventions Services Department

Recommends special outside services to meeting
planners when required.

Coordinate Catering support services (flowers,
entertainment, decoration, A/V, etc…) to provide complete
client satisfaction

Conducts pre-convention meetings prior to
conference when necessary

Physically double-check all function arrangements
against specifications of client. Correct where
necessary.

During a conference, ensure the meeting
arrangements are to specifications.

Works closely with the Hotels’ Accounting
Department to ensure billing is approved and set-up according to
meeting planners and Hotel’s specifications

Upon conclusion of conference, review final bill
and evaluation with meeting planner

Attention to detail regarding VIP’s and
convention/meeting staff due to our high volume of VIP’s
and staff

After the conclusion of meeting, reviews final bill
and comments with meeting planner.

Other duties as assigned by Director of
Catering/Convention Services

Requirements:
Must have at least 2 years of event management experience -
preferably in a hotel.

Must have excellent verbal and written communication skills.

Must be proficient in Microsoft Office products including Word,
Excel and Outlook.

Preferred candidates will posess:
Delphi Sales Systems experience

Four-year college degree

Hotel operations experience

Good knowlege of food & beverage

CMP designation

Work Schedule

Typical work schedule is Monday - Friday with some weekends. Hours
will typcally range 7am - 8pm.

About this company
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Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business...