Coordinator for Student Success
Northwestern Michigan College - Traverse City, MI

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Position Title: Coordinator for Student Success

Department : Department of Learning Services

Reports To : Associate Dean-Department of Learning Services

Anticipated Starting Date : January 3, 2013

Expected Starting Salary Range : $41,310.00- $49,056.00


Excellent benefit package, including medical, dental, vacation, paid sick leave, and tuition benefit. For more details about benefits, go to and click on Salaries and Benefits, or request a copy from the Office of Human Resources.


The Coordinator for Student Success creates opportunities to support student learning in and out of the classroom which includes creating/coordinating cohort delivery models, expanding opportunities for prior learning assessment, creating opportunities for non-credit to credit pathways, and exploring/implementing opportunities for supporting our at-risk student population. The Coordinator will facilitate with various learning tools including working with the ACT ENGAGE Toolkit, Power Path, On Course curriculum and Plato by working with administration, faculty, staff and students on the use and development of these tools across all curriculum areas. This position will work with the Associate Dean of Learning Services to develop and implement new learning models including cohort delivery models and expand opportunities for non-credit to credit pathways. Cohorts may include developmental education (including the coordination of the BRIDGE program), Engineering Technology and other occupational areas that may benefit from this delivery model. The Coordinator for Student Success will oversee the day to day operations of the Student Success Center, which includes the management of 4-6 Learning Coaches/Assistants and 1-2 student employees. The Coordinator is responsible for coordinating, researching , and promoting testing; and will maintain the Testing Center’s standards of integrity through effective staff training, communication and testing procedures.


Required :
Bachelor’s degree in related area (education, social work, business, liberal studies preferred)

Minimum two years of experience supporting students in a higher education setting

Minimum two years management/supervisory experience

Ability to work collaboratively across employee groups

Customer Service Skills

Ability to create a vision for expanding the Student Success Center and lead staff to fulfill the vision

Organizational skills and the ability to prioritize work

Comprehensive computers skills (Microsoft Office, Internet, etc.)

Preferred :
Master’s degree in Higher Education, Business, Liberal Studies, Psychology

Experience working with developmental education students

Two years of experience in budget/fiscal management

Understanding of learning styles

Experience working with a Local Area Network

Experience using database software (e.g. Microsoft Access®)

Experience with desktop publishing software (Microsoft Publisher®)


Directly supervises 4 – 6 supplemental staff and 1- 2 student employees in the Student Success Center. The Coordinator carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

This is a full-time, 12-month position.

Applications received by 11/28/2012 will receive first consideration, later applications may be considered until position is filled. Join NMC for a career where you will be part of an organization with history, a legacy, and possibility! For questions or assistance, email or call 231-995-1377.

Northwestern Michigan College is an Equal Opportunity Employer

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Northwestern Michigan College - 2 years ago - save job