Zendesk is looking for a copywriter who can write about business software without being boring. This is a highly creative and collaborative role in which you will work closely with design and marketing.
Write online ad copy, emails, web headlines, and other marketing copy
Write messages and CTAs that incite riots (not really... but the copy *should* inspire the engagement we're looking for)
Write video titles and screens
Create web copy for A/B tests
Assist with copy for various social media channels
Drive engagement through in-app messaging and on boarding copy
Assist PR and Marketing as needed
The bigger picture:
Help with brainstorming, concepting, and creating various marketing campaigns
Help develop, document, maintain, and evolve brand messaging and tone
Inform and contribute to creative problem solving throughout the entire company
A proven track record of writing compelling, engaging web copy
Minimum 3 years of related experience
Understanding of SEM and SEO
Bachelor's degree or equivalent
**Only applications submitted with writing samples will be considered so please be sure to include links to your work on your resume, or submit your samples via cover letter.
Attributes we are looking for:
HUMOR: We have a sense of humor and can laugh at ourselves.We look for people who can do the same.
HONESTY: We like to surround ourselves with people who will speak up when something looks off or is headed in the wrong direction. We also like to communicate our brand through honest, simple, fun language.
INNOVATION: We want someone who can truly understand our brand, embody it in their writing, and help to evolve it.
BEAUTIFUL SIMPLICITY: A lot of B2B technology companies like to overcomplicate things. Not us. Our product and our marketing strive to be beautifully simple, always.
Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 30,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable asset, their customers. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital, Matrix Partners and Redpoint Ventures. Learn more at www.zendesk.com.
To all recruitment agencies: Zendesk does not accept agency resumes. Please do not forward resumes to Zendesk employees or any other company location. Zendesk is not responsible for any fees related to unsolicited resumes.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.