Corporate Account Manager, Supply Chain
Direct Supply - Milwaukee, WI

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The Corporate Account Manager (CAM), as part of the DSSI Supply Chain National Accounts team, is responsible for developing and maintaining business relationships with Tier “C and D” supply chain customers serving our provider companies in Senior Living. Primary responsibilities include delivering effective sales and value proposition presentations to existing and prospective supplier partners, managing the contract negotiation and implementation processes, and working with each supplier to determine the best method to integrate with DSSI. Success in the role is based on the ability to sell our strategic value proposition, and maximize the revenue opportunity for each new supplier. In addition, the Corporate Account Manager is responsible for developing short and long term business strategies for existing supplier relationships, and serves as an escalation point for operational and tactical issues.

Reports to:
Vice President of Supply Chain National Accounts

Direct Supply is the nation’s leading supplier of equipment and eCommerce systems to Senior Living. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people.

Strategic Business Unit:
Direct Supply DSSI is an online purchasing and reporting system for Senior Living corporations that provides a single source for automated procurement and spend management, which in turn drives purchasing compliance and optimized efficiency.

Major Duties & Responsibilities

Meet and exceed revenue goals and targets as set for the fiscal year.

Develop and maintain long-term business relationships with existing and prospective supply chain customers to drive revenue growth.

Ensure Tier “C and D” supply chain partners remain active in the DSSI community by engaging their participation in the DSSI Network, subcommittees and events.

Conduct business reviews with key decision makers to reinforce the value proposition DSSI provides to the supply chain as well as the providers.

Proactively develop plans to optimize Tier “C and D” supply chain customers’ DSSI experience

Understand, document, demonstrate and teach our internal Partners on the culture of our supplier customers including policies and procedures, communication preferences, political sensitivities, etc.

Work closely with the National Account Specialist team to drive revenue through the addition of new connections to the network and compliance opportunities

Ensure our supply chain customers are committed to providing resources to enhance their integration into the DSSI Network.

Work to strengthen DSSI’s presence in the industry and with the supply chain customer base by presenting DSSI products at conferences, trade shows and to key contacts.

Maintain contract documentation, marketing and sales materials.

Perform annual account planning for each supplier to drive additional business.

Be a Direct Supply, Inc. (DSI) ambassador at all times. Understand all aspects of the DSI business and provide opportunities for growing all lines of DSI business.

Document customer visit reports in a timely manner to provide visibility into account status.


Required Knowledge, Skills & Abilities

Bachelor’s degree strongly preferred, ideally in a technical field (IT, MIS, etc.)

5+ years of business to business sales experience, or equivalent combination of education and experience

Demonstrated experience delivering value propositions at all levels of customer organizations including executive level

Track record of meeting or exceeding sales goals

Business-to-business technology sales experience

Demonstrated experience creating, implementing, and managing sales strategies to meet or exceed revenue and margin goals

Ability to travel about 35 %

Direct Supply is an equal opportunity and affirmative action employer committed to a diverse workforce.

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