Corporate and Donor Relations Specialist
Child and Family Services of Buffalo - Buffalo, NY

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Corporate and Donor Relations Specialist Position Summary: Child & Family Services is a not-for-profit organization dedicated to helping children, youth and families through education, prevention, intervention and advocacy. The position of a Corporate and Donor Relations Specialist will help implement the fundraising strategy of the Development Department through cultivation of corporate and individual donors. The Corporate and Donor Relations Specialist will work closely with the Director of Development and Public Relations and President & CEO to achieve the Agency’s fundraising goals.

Major Responsibilities/Activities:
  • Develop and implement a comprehensive donor relations and stewardship plan to promote the Agency’s mission and vision.
  • Create a strategy for identifying key prospects for individual and corporate cultivation.
  • Ability to assess the needs of donors and promote the Agency’s fundraising and strategic priorities by developing strong working relationships.
  • Works collaboratively with Public Relations Department on donor recognition program.
  • Track correspondence and donor communication.
  • Works in conjunction with Director of Development and Public Relations to maintain development goals and budget.
  • Record donor activity in Raiser’s Edge Database.
  • Coordinates the Adopt-a-Family Holiday Program.
  • Participate in Quality Improvement Program.
  • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.
  • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy.
  • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services.
  • Ability to establish and maintain effective working relationships with donors, community members, board members and staff.
  • Perform additional duties as assigned.
      Desired Qualifications:
    • Demonstrated success in building, developing and retaining strong, positive relationships with corporate and private funders.
    • Bachelor’s degree preferable.
    • Familiarity with the Western New York corporate community.
    • A track record in obtaining event sponsorships.
    • Ability to work with, coordinate, and communicate with community leaders and Board members.
    • Excellent organizational, verbal and written communication skills.
    • Computer literacy required.
    • Ability to manage a variety of responsibilities simultaneously.
        Essential Physical Requirements:
      • Frequently move about inside and outside the office in reaction to situations and duties.
      • Frequently communicate accurate information with coworkers and stakeholders.
      • Frequently operate a computer and other office machinery, such as a calculator, copy machine, printer and phone system.
      • Must be able to access multi-level buildings and travel to sites within the community.
          Essential Mental Requirements:
        • Must be able to understand the written and spoken word and respond effectively during the majority of time spent on the job;
        • Must be able to learn and comprehend basic instructions and orientation to job;
        • Must be able to multi-task on a frequent basis;
        • Frequently participate and coordinate with others regarding work situations and decisions;
        • Frequently interact appropriately and diplomatically with varied stakeholders such as volunteers, staff members, visitors, donors, board members, etc. Equipment Used:
        • Computer Usage: Raiser’s Edge, Microsoft Word, Microsoft Excel, Microsoft Outlook, telephone, fax machine and copier.
            Environmental Working Conditions:
          • Multi level building
          • Enclosed office space

            To apply for this position, please complete the online application .