Correspondent Clerk
American National Family of Companies - San Antonio, TX

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About American National Insurance Company: Chartered in 1905, American National Insurance Company has evolved into an industry leader, ranking among the largest of life insurance companies in the United States. Directly and through subsidiaries, the company offers a broad line of insurance products and services, including life insurance, annuities, health insurance, property and casualty, credit insurance, and pension plan services. For over 100 years, American National Insurance Company has been a leader and innovator in the insurance industry and is one of the most respected and financially sound insurers in the United States. If you are seeking a position with a stable yet growing company and opportunity for career progression, American National is the place to be. American National is currently seeking candidates for the position: Correspondent Clerk.

Essential Functions and Duties:
  • Provide proper administration of the policy master on all health insurance business including premium accounting, billing and policy changes in support of American National Insurance Company, American National Life Insurance Company of Texas and Standard Life and Accident Company policyholders and agents
  • Processing payment method and bank account changes including any related correspondence received
  • Request additional information needed to complete billing changes
  • Post premium payments, including lockbox, ACH, and checks received at the Home Office
  • Sort and verify totals for batch and on-demand letters
  • Research unidentified mail and faxes
  • Process district and debit updates on ordinary and debit business
  • Work and file various reports
  • Generate and mail ID cards
  • Respond to Customer Service inquiries
  • Verify and mail refund checks

Minimum Requirements:
  • High school diploma or equivalent
  • LOMA and AHIP Courses are helpful
  • Ability to become knowledgeable of departmental procedures, company practices and basic insurance principles
  • Customer service experience is preferred
EOE

American National Family of Companies - 16 months ago - save job - block