Counselor Supervisor (5549)
Community Solutions, Inc. - Waterbury, CT

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DESCRIPTION

Provide general supervision and training or coverage for direct care staff. Ensure implementation of all Agency policies and procedures pertaining to the safety and security of clients, the program, and the community. Provide specialized training and support to direct care staff.

Sat-Wed 4pm-12am

DUTIES

A. Staff Development and Supervision:
Provide supervision and monitoring of Human Service Workers, coverage staff and shift activities as it relates to client supervision, security, emergency situations, maintenance and sanitation, and client accountability.

Provide direct supervision, training, and evaluation of direct care staff; including orientation training, and basic and advanced coverage training for newly employed and other staff as assigned.

Ensure that all direct care staff are in compliance with the training requirements set forth by the Agency and the funding sources.

Monitor staff performance and provide regular feedback to the program director.

B. Policy and Program Monitoring:
Review all required documentation for content, timeliness, and quality.

Develop and maintain a preventative maintenance/quality assurance plan that assures compliance with policy, ACA standards, and contract requirements on an ongoing basis.

Maintain inspection ready status at facility level.

Provide technical assistance to all residential programs to implement preventative maintenance plan as indicated above.

Support the case manager supervisor, where applicable, in matters related to case management, staff response to emergency situations, and compliance with Agency policies and procedures.

Complete monitoring, incident, and training reports as necessary.

Assist the program director in setting agenda and participate in weekly staff meetings.

Perform the functions of counselor/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.

Organize and conduct monthly residential counselor meetings.

Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property, and the community.

Participate in the on-call duty officer rotation as assigned.

Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.

Perform other duties as assigned by the supervisor.

QUALIFICATIONS

A Bachelors' degree plus two years direct care experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis. A. Staff Development and Supervision:
Provide supervision and monitoring of Human Service Workers, coverage staff and shift activities as it relates to client supervision, security, emergency situations, maintenance and sanitation, and client accountability.

Provide direct supervision, training, and evaluation of direct care staff; including orientation training, and basic and advanced coverage training for newly employed and other staff as assigned.

Ensure that all direct care staff are in compliance with the training requirements set forth by the Agency and the funding sources.

Monitor staff performance and provide regular feedback to the program director.

B. Policy and Program Monitoring:
Review all required documentation for content, timeliness, and quality.

Develop and maintain a preventative maintenance/quality assurance plan that assures compliance with policy, ACA standards, and contract requirements on an ongoing basis.

Maintain inspection ready status at facility level.

Provide technical assistance to all residential programs to implement preventative maintenance plan as indicated above.

Support the case manager supervisor, where applicable, in matters related to case management, staff response to emergency situations, and compliance with Agency policies and procedures.

Complete monitoring, incident, and training reports as necessary.

Assist the program director in setting agenda and participate in weekly staff meetings.

Perform the functions of counselor/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.

Organize and conduct monthly residential counselor meetings.

Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property, and the community.

Participate in the on-call duty officer rotation as assigned.

Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.

Perform other duties as assigned by the supervisor.

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