Counter Sales
ABCO HVACR Supply + Solutions - New York, NY

This job posting is no longer available on ABCO. Find similar jobs: Counter Sales jobs

Provides ABCO’s customers with quality customer service at the counter level, which includes taking requests for and writing quotations on standard items, writing orders, and relaying pertinent order information (such as lead times) to customers, coordinating with other departments and manufacturers when necessary.

Experience: at least one year HVAC industry experience; counter/warehouse experience a plus

Education: high school diploma or equivalent

Skills and traits:
Customer service oriented

Knowledge of HVAC/R parts and nomenclature

Team player

Ability to lift 50 lbs

Manual Dexterity – must be able to use hands and arms for handling, installing, positioning, and moving materials and manipulating things.

Key responsibilities and accountabilities:
Counter Sales –

Manage quotations and purchase orders at the counter level; locate and retrieve items in the warehouse; provide follow up assistance and information regarding orders

Customer Service/Relationship Management -

Achieve and maintain professional and positive rapport with customers by providing the best possible service; act as liaison between customers and other departments; maintain records of customer interactions and transactions

Branch and Sales Support -

Handle the needs of Sales Account Managers, Branch Managers, and customers according to branch area

Professional Knowledge and Development -

Maintain current knowledge of ABCO’s product lines, prices, delivery times, drop ship items, and promotional/marketing programs; Participate in training and seminars as required

Computer Utilization -

Utilize ABCO’s computer system to retrieve customer information, obtain stock status information, check purchase order status, and change/adjust existing purchase orders, ensuring that the proper codes are being used

Benefits Offered:
Disability Ins:


Life Ins:




Other Benefits:
401 K with Company Match

AFLAC Plans for Cancer, Accident, and Hospitalization Coverage

Education Assistance

ABCO - 2 years ago - save job - copy to clipboard