Court Operations Supervisor
City of Eugene, OR - Eugene, OR

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Under the general direction of the Court Administrator, plans, organizes and supervises the technical support operation of the Municipal Court, such as court operations and support, public information, and records; performs a variety of technical tasks relative to daily activities of the court. Exercises direct supervision over clerical court operations staff.

Schedule : Monday-Friday, 8:00a.m.-5:00p.m.

Application Deadline : Tuesday, June 11, 2013, 5:00p.m. PST

Online Applications Only

Must Pass Police Background Investigation

Examples of Duties Performed - Duties may include but are not limited to the following:

Responsible for the selection, supervision, and evaluation of assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.

Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for service in support of court operations; implements policies and procedures.

Plans, prioritizes, assigns, supervises and reviews the work of staff involved in court operations.

Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities.

Answers questions and provides information to the public, judges, and attorneys; investigates complaints and recommends corrective action; maintains good public relations with the public, judges, and attorneys.

Monitors work flow and productivity of staff under charge; monitors performance for adherence to established goals and objectives; provided recommendation to management team concerning new or enhanced procedures, as appropriate.

Facilitates meetings as needed.

Coordinates activities with other departments, divisions, and outside agencies.

Actively supports and respects diversity in the workplace and helps create a supportive workplace for all employees.

Special Skills:

Experience working in a court or similar setting.

Supervisory skills and experience.

Excellent customer service skills and experience.

Strong understanding of criminal court systems and tools or methods available to improve court performance

Ability to obtain LEDS Certification within 90 days of hire.

For more information about the Court Operations Supervisor classification please select this link.


Knowledge of :
Principles and procedures of court administration and operations particularly those that pertain to the City's Municipal Court.
Applicable federal, state and local laws and ordinances pertaining to records retention and release of records and information.
Legal terminology and legal procedures pertaining to criminal actions.
Business letter writing and report preparation.

Principles of supervision, training and performance evaluation.

Ability to :
Enter data, run reports, compile statistics, troubleshoot, and perform upgrades to program specific software.

Maintain complex records and statistics.
Analyze, interpret and report research findings.
Interpret departmental policies and make decisions based on those policies.

Evaluate and develop improvements in operational procedures, policies and/or methods.
Supervise, train and evaluate assigned staff.
Communicate clearly and concisely, both orally and in writing.
Interpret new and revised laws; develop and implement procedures related to those laws.

Establish and maintain cooperative working relationships with those contacted in the course of work.

Experience :
Four years of responsible technical and clerical court operations experience, including one year of lead work experience.
Education :

School diploma or equivalent, supplemented by specialized technical or clerical training in court operations or a related field. License : Must obtain Law Enforcement Data System (LEDS) certification within 90 days.

A driver’s license is preferred but not required for this position. If a current, valid Oregon driver’s license is held by the applicant, must pass driving records check and, if hired, maintain a driving record that meets the City’s standard.

Supplemental Information:

In addition to the salary listed above, upon eligibility, the City will contribute the employee contribution of 6% and the employer contribution to a retirement program administered by the Oregon Public Employees' Retirement System (PERS).

Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.

. Anyone requesting information on a selection process may contact Human Resources (541) 682-5061 or check the status on the Employment Opportunities Website at . The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.

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