To assist delinquent customers while providing support for field personnel with a focus on maintaining maximum customer retention and minimal revenue loss.
ORGANIZATIONAL RELATIONSHIP
This position has no supervisory responsibilities. As part of a collections group, it interacts with active and disconnected customers, field personnel and customer service representatives.
MAJOR DUTIES
This position may include but is not limited to:
Provide quality customer service over the ...
Bright House Networks - 19 months ago
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