Credit Representative
Multi Service - Overland Park, KS

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Fleet Charge - Credit Representative

Multi Service Corporation , a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for our Credit Representative position in our Private Label department. The Credit Representative works on a variety of programs interacting with internal teams and external clients, customers and merchants.

The responsibilities of the Credit Representative are as follows:

Contact accounts to obtain payments and account actions

Investigate and resolve cardholder billing questions

Manage assigned accounts, enforcing terms and credit lines

Assist the customer in reconciling their account(s)

Assist the customer and dealer in dispute resolution

We are looking for the following in the ideal candidate:
Passionate about solving problems and resolving conflict

Intermediate proficiency with MS Office Excel and Word

Highly motivated self-starter with ability to work independently as well as within a team environment

Strong negotiation skills under difficult circumstances

Proven ability to prioritize multiple tasks

Exceptional attention to detail is required

Highly assertive and must enjoy making phone calls

Extremely dependable

Excellent professional phone voice and skill is a must

Effective written and oral communication skills along with strong interpersonal skills

Minimum of 2 years of business-to-business collections preferred

Accounting experience preferred

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