Credit Risk Operations Rep
Transfirst - Broomfield, CO

This job posting is no longer available on Transfirst. Find similar jobs: Credit Risk Operation Representative jobs - Transfirst jobs

Requirements:
• Proficient / Advanced skills using a PC and business office software (Microsoft Word, Excel, Outlook)
• College degree and related work experience preferred
• Strong analytical skills
• Proven quantitative and qualitative skills
• Ability to accurately communicate decision processes
• Articulate - able to negotiate with difficult customers
• 2 years Merchant Acquiring or Card/Payments Processing industry experience preferred
• Dispute resolution and call center experience preferred
Job Description:
POSITION SUMMARY:
The Credit Risk Ops Rep position utilizes internal systems to research, analyze, document and complete operational assignments. Responsibilities include, but are not limited to the following areas:
* Credit / debit card dispute resolution
* Ability to leverage research tools to execute sound decisions
* Merchant/bank support, data entry, inbound / outbound call center coverage
* Technical product support, chargeback investigation and quality control of these support areas
* Support client education opportunities
* Other duties as assigned.
EMPLOYEE BENEFITS:
• Medical, dental and vision insurance
• Basic and supplemental life insurance
• Basic and supplemental AD&D insurances, short and long term disability
• 401(k) plan with company match; including a Roth contribution option
• Flexible reimbursement accounts (FSA)
• Vacation, sick and personal time off
• Tuition reimbursement
• TransFirst University (TFU) courses: business communication, computer skills, personal and professional ethics; and training in TransFirst service and products and the payment processing industry
• Employee Recognition Awards
• Annual Health Fair and Craft Fair
• On-site Grab and Go Food Market
COMPANY INFO: TransFirst, one of the nation's leading providers of secure payment processing, provides products and services that can help businesses of every size grow and prosper. We offer solutions tailor-made for merchants, financial institutions, independent sales professionals and referral/reseller partners. With more than 15 years of experience and an A+ rating from the Better Business Bureau, we make it our mission to help all of our business partners grow and succeed. Here are some company facts:
• Serve 175,000 merchants, financial institutions and ISO/ISA sales partners
• Annual transaction volume run rate of approximately $30 billion
• Privately owned; equity partner is Welsh, Carson, Anderson & Stowe
• More than 900 employees
• Headquartered in Hauppauge, New York, with additional operations facilities in Dallas, TX; Broomfield, CO; Aurora, CO; Omaha, NB; Overland Park, KS; Franklin, TN; and Cypress, CA.

Transfirst - 15 months ago - save job - block
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About this company
19 reviews
Welsh makes wealth. Private equity firm Welsh, Carson, Anderson & Stowe (WCAS) invests in growing health care, information, and business...