Job Summary and Scope:|
FSR Credit Operations team member will be responsible for processing billing for warehouse / customer pick-up orders in a timely manner. Qualified candidate must be able to manage deadlines and work in a fast paced environment. Candidate must possess effective verbal and written communication skills.
Reviews list of scheduled routes/waves (group of orders) and matches to reported exceptions then designated fro release to invoicing.
Update orders (quantity, item, price, misc. charges, etc.) prior to billing or canceling/voiding printed orders.
Verify and update specific types of billing orders to match back up documentation.
Daily review of reports to identify outstanding orders for follow up and work with Sales & Operations to resolve.
Create additional billing to customers for charges (freight, cutting, etc.) or inventory delivered but not billed.
Process all credits for Unisource or subsidiary (Paper Plus) locations and customer credits that effect warehouse inventory.
Process customer credit memos (DMT types) and customer invoice credit & rebills
Work with collection teams on customer specific deduction and collection behaviors to improve collection efficiencies.
Review and research of customer AR and Deduction activity; document in receivables system.
External customer contact; internal contact with Sales, Customer Service, Cash Application, and Operations.
Other related duties and responsibilities as required or assigned
High School Diploma
Excellent verbal and written communication skills are mandatory
Understanding of Accounting/Accounts Receivable principles
Must be a self starter and results driven
Strong analytical skills and attention to detail
Proficiency in both Mainframe and PC applications, including Microsoft Outlook, Excel, Word, and other applications as required
Ability to multi-task and prioritize workload
Excellent organizational and time management skills
Ability to work in team environment
Unisource Worldwide Inc. - 2 years ago