Crisis Counselor
Boys Town - Omaha, NE

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Boys Town is a beacon of hope for America’s children and families through its life-changing youth and health care programs across the United States. The 90-year old organization is known for its Award Winning Crisis Intervention service known as The Boys Town National Hotline.

The Boys Town National Hotline is the only crisis, resource and referral number both kids and parents may call with any problem, any time. Our team embarks on a daily mission to lend a compassionate ear and provide navigation services to save children and heal families. If you hold a passion in your heart to help others and want to make a difference, join our team today!

As our part time Crisis Counselor, you must have the ability to assess the needs of each caller through basic counseling techniques while following established Hotline policy and procedures to ensure the safety of callers. You also must have the ability to remain calm and communicate effectively with people in crisis. Additionally, you will also provide problem solving techniques, resource information and assist callers in identifying on-going support.

To be considered for this unique opportunity you will need:
Bachelor’s Degree in the social or behavioral sciences, or equivalent related experience required.

Past experience in Human Service field is preferred.

Good documentation and written communication skills to include typing a minimum of 30 wpm

Ability to use technology including live chat, email and text

Ability to work flexible hours which may include overnights and weekends.

The Boys Town mission has always been and always will be centered around creating an environment for children that includes trust, discipline, emotional support and respect. At Boys Town we believe that all children and youth have the potential to become bright, productive, adjusted, loving people.

Boys Town is nationally recognized for its research-proven child, health and family care programs. One of the country’s largest nonprofit, publically funded child-care organizations, Boys Town annually touches the lives of more than 400,000 boys, girls, parents and others nationwide through its highly effective services and programs.

If you are committed, passionate and feel you are qualified to take on a life-changing experience please apply at www.boystown.org/careers .

Boys Town is an equal opportunity and affirmative action employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law. If you have a disability and need an accommodation as part of the application process, please contact us toll-free for assistance at 1-877-639-6003.

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As one of the country’s largest non-profit social service agencies, Boys Town touches the lives of more than 2 million children and...