Crisis Response Team
Crotched Mountain Rehabilitation Center - Greenfield, NH

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To instruct, supervise and assist residents with activities of daily living through daily routines and to carry out scheduled activities and programs. Will work at any location needed and be prepared to immediately respond to Emergency Situations requiring additional guidance, support, an or intervention during crisis situations. Perform tasks under supervision of Program Manager/Crisis Support Personnel and Assistant Program Manager in accordance with established Center policies/procedures in the assigned residential program

QUALIFICATIONS : ( According to State of NH Health & Human Services Licensing and Regulations) :
1. Be at least 21 years of age and;
2. Have a high school diploma or its equivalent and shall have at least one of the following:
a. A bachelor degree in the field of Residential Care, human services, education, counseling work, psychology or recreation
b. A bachelor degree in any field, including 24 credits in the fields specified in 2a
c. An associate degree in one of the fields specified in 2a
d. 1000 hours of experience working with children either as a paid employee or volunteer, plus 60 college credits, including a minimum of 12 credits in the fields specified in 2a
e. 2000 hours of experience working with children plus 24 credits in the fields specified in 2a
f. 4000 hours of experience working with children, plus 12 credits in the fields specified in 2a or documentation of enrollment in a program to obtain the required 12 credits, such as registration forms or a letter of acceptance issued by the selected school.
Exceptions to 2a through f shall be as follows:
a) An individual who is 30 years of age or older and has 7 years of parenting experience; and;
b) A child care worker in an independent living home, if they can document 7 years of supervised experience working with adolescents in the areas of adult living preparation, career counseling, residential care, or adolescent behavior management
c.) Be employed by Crotched Mountain for at least one year.

· Assist residents to exercise the principles of residents’ rights.
· Assist residents in the performances of residential programs and daily routines.
· Attend program and behavior meetings.
· Ability to quickly and effectively assess a situation and provide the proper guidance, support or intervention necessary to ensure the safety and security of all.
· Ensure effective communication with key personnel is maintained at all times through the use of electronic devices (walkie talkie/radios) during all crisis situations throughout scheduled shift.
· Remain current and up to date in all required in-services/trainings including but not limited to Positive Behavior Management Strategies and Techniques, CPR/1 st Aid and Defensive Driving.
· Have a general working knowledge of computers for the purpose of communication and detailed record keeping as required.
· Will be a leader, role model and teacher in the area of behavioral support strategies during any and all crisis situations.
· Have a thorough knowledge and understanding of the gentle teaching philosophy and positive behavioral support strategies as required in each program setting.
· Have the ability to maintain a positive solution oriented attitude during any and all critical situations or during meetings and interactions with others.
· Have excellent critical thinking skills, and be able to respond to any situation, with any resident, at any time.
· Ability to multi-task and learn multiple programs across required settings.
· Excellent Written/Communication skills required to ensure accurate record keeping, data collection and documentation.
· Administer over the counter topical treatments as prescribed by the physician and under direction of the Program Manager.
· Select and supervise activities which are appropriate to each resident’s capabilities.
· Insure adequate supervision between shifts.
· Assist residents in preparing well-balanced meals.
· Complete scheduled household chores with/without students’ help.
· Review of Material Safety Data Sheet/Exposure Control Plan/Suicide Intervention Protocol procedures and guidelines
· Ensure residents are dressed appropriately, in a manner which respects their human rights and dignity.
· May be required to acquire a working knowledge of sign language, alternative augmentive communication systems and knowledge of the deaf culture dependent upon the population served.

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If you have a passion for assisting people with disabilities, join Crotched Mountain’s team of dedicated employees. You’ll be...