Crowd Management Associate
Quad Analytix - San Mateo, CA

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Crowd Management Associate

Unique opportunity to jump into a data focused startup on the ground floor. If you want an opportunity to grow with a company, and enjoy working in an exciting environment with smart, down-to earth people, you’re in the right place!

Job Description:

We are looking for a top-notch associate to augment our Information Acquisition & Insights team at Quad Analytix. Your main responsibilities will include:
  • Recruit our online (“crowd” based) workforce
  • Manage on-boarding process for online workforce
  • Create crystal clear crowd training documentation
  • Analyze crowd performance, make data driven decisions, and initiate improvement opportunities
  • Process manage crowd based work assignments and operations
  • Provide testing and feedback on systems/tools/process in order to improve efficiency
  • Serve as online representative to crowd community and constantly refine our crowdsourcing footprint
Who you are:

You take pride in your attention to detail. You exhibit a natural ability to manage several processes at once without feeling overwhelmed. You maintain a constant, clear mental picture of how things are (and where they should go), and can easily articulate it to someone else. You’re adept at managing expectations regardless of whether they are upwards or downwards. You are passionate about the quality of your work. You’ve got a great work ethic, and just as importantly, a great attitude. Your consistency doesn’t mean you’re complacent; you exhibit a slight distaste for the status quo. You proactively identify solutions to problems we didn’t even know existed and drive to implement them without much guidance. You like to bring structure into confusing situations, but that doesn’t mean you would pass an opportunity to wear jeans to work. You want to collaborate with smart, humble people, and enjoy coming in to work each day.

General requirements:
  • Bachelor’s degree required
  • 0-2 years of professional experience
  • Excellent communication and writing skills, experience writing training documentation is a plus
  • Experience finding trends and opportunities within data, familiarity with Microsoft Excel, SQL, and/or Tableau is a plus
  • Experience with crowdsourcing platforms such as oDesk, Mechanical Turk, or other online communities is a huge plus
  • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
  • Availability to work full-time in San Mateo office
  • Comfortable with daily deadlines
  • Can-do, positive attitude