The Curriculum Solutions Manager is a full-time professional with knowledge and experience in project management, instructional design, and client support. The Curriculum Solutions Manager leads course development and customization projects for instructor-led and online training materials. Curriculum Solutions Managers are expected to learn ESI’s standard products, educate clients on the products, and serve as instructional design experts for the design of client-specific solutions best suited to the meet the clients’ needs. Primary emphasis is on managing multiple, simultaneous course customization projects for external clients.
Manage instructor-led, virtual, and online course customization projects based on requirements provided by clients and the business development team.
Apply project management skills to projects in a virtual and global environment including managing scope, cost, and schedule; managing stakeholders, and managing changes as appropriate.
Ensure creation and management of appropriate project management and legal documents including but not limited to Statements of Work, Letters of Engagement, project charters, project plans, etc.
Ensure instructional design of course materials is sound and meets client requirements
Manage contractors as needed, including subject-matter experts and instructional designers
Ensure copyright permissions are obtained as needed
Conduct course development needs assessments
Facilitate stakeholder relationships throughout the course customization project lifecycle, including appropriate communications with external (clients, vendors, contractors) and internal stakeholders (e.g., business development managers, executives)
Escalate project issues as they arise
Plan and facilitate meetings
Prepare and submit status reports to manager
Provide course development product and process knowledge through formal and informal presentations to ESI business development and program managers, clients, and prospects
Research latest theories and best practices on instructional design and adult learning in a global environment
Knowledge of and experience in applying Instructional Systems Design (ISD) methodology in both instructor-led and online synchronous and asynchronous environments
Demonstrated ability to take initiative to solve problems
Strong organizational skills
Strong project planning skills
Positive team player
Sensitivity to details and deadlines
Ability to interact well with all levels of ESI and client management and staff
Proven experience with client/stakeholder relationship management
Strong facilitation skills
Customer service oriented
Working knowledge of Microsoft Word, PowerPoint, Excel and Project
Ability to work with a learning content management systems (LCMS)
Ability to travel nationally on an as-needed basis
Knowledge and experience of ESI processes and procedures a plus
Experience with 508 compliance and SCORM/AICC compliance is a plus
Minimum of 4 years experience developing adult education/training courses
Minimum four-year college degree or relevant work experience
Experience with competency identification, development, and assessment is preferred
Exceptional oral and written communication skills
Exceptional project management skills
ESI International is the leading provider of project and contract management training and consulting services. Since 1981, ESI has served...