Customer Care Representative
SUBWAY - Milford, CT

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Be a part of the Greatest Team in Franchising History - the Subway® Group ! As the franchisor for Subway® restaurants in North America, we are a recognized leader in the Quick Service industry. With over 38,000 restaurants in almost 100 countries we are continuing to add talent to our team at our global headquarters in Milford, Connecticut.

The Customer Care Representative position is a customer service role responsible for receiving and responding to a high volume of customer comments via live calls, fax, email, and letters. Position responsibilities include, but are not limited to, the following:

  • Answering customer questions and concerns in an accurate and timely manner.
  • Ensure that all information is entered into the customer care database and sent to the proper departments, franchisees and/or field staff.
Note: We sincerely appreciate your interest! Due to the heavy volume of applications we receive only those candidates selected for further employment screening will be contacted by our office. No phone calls, please. Sorry, no relocation can be provided.

AA/EOE/M/F/D/V

Requirements

HS diploma or GED required and 1+ years of related customer service/high volume call center experience preferred. Strong typing and/or computer skills are required.

SUBWAY - 17 months ago - save job - block
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About this company
5,444 reviews
The SUBWAY restaurant chain is the world's largest submarine sandwich franchise, with more than 28,500 locations in 86 countries. In 2002,...