Customer Care Supervisor
Raymour & Flanigan - Rochester, NY

This job posting is no longer available on Raymour & Flanigan. Find similar jobs: Customer Care Supervisor jobs - Raymour & Flanigan jobs

Open Positions for Career-Minded People.
Be a champion for customer service!
Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? A Customer Care Supervisor is a team member who demonstrates professionalism, confidence, and decision making abilities that encourage and inspire the representatives he/she works with daily. The Customer Care Supervisor must create an atmosphere of excellence by ensuring all daily tasks are completed, setting an example to their team members, and training all associates on how to complete daily assignments.

Expectations:
Dedicated team builder.
Exceptional ability in implementing multiple assignments.
Outstanding analytical problem-solving skills.
Excellent communications and interpersonal skills.
Flexible and adapt well to changing organizational needs.
Liaison between senior management and staff members.
Proactively resolve escalated customer issues.
Process customer sales and bank deposits.
Resolve customer service issues.
Perform additional functions that may be assigned at the discretion of management.

Qualifications:
Excellent phone etiquette.
Interpersonal skills.
Ability to multi-task.
Strong computer skills.
Proven customer service skills.
Prior supervisory or leadership experience.
Ability to work independently as well as in a team setting.
Experience in a fast-paced environment.
High School Diploma or equivalent.
Flexibility to work a retail schedule that includes nights, weekends, and sale events.
Raymour & Flanigan offers professional growth opportunities, plus a comprehensive benefits package that includes medical and dental coverage, group term life insurance, short-term disability, 401(k) company-matched investment programs, paid vacation, and generous Associate discounts.
Raymour & Flanigan proudly supports a drug free and smoke free work environment.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.

Raymour & Flanigan - 20 months ago - save job - block
Recommended Jobs
Customer Service Supv
Burlington Coat Factory - Rochester, NY
Burlington Coat Factory - 6 days ago

Midwife
Rochester General Hospital - Rochester, NY
Rochester General Health System - 2 days ago

Lay Away Runner
Burlington Coat Factory - Rochester, NY
Burlington Coat Factory - 2 days ago
About this company
58 reviews
Raymours Furniture is heating up the oft-chilly Northeast, doing business as Raymour & Flanigan. The company operates more than 100...