Customer Experience Rep
FortuneBuilders, Inc. - Pacific Beach, CA

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The FortuneBuilders team is a laid back, yet fast moving and super talented group of entrepreneurial minded professionals who are committed to continuous personal and professional growth and making a difference in the world. Join us!

What will you do?

In this role, the Customer Experience Representative will take a no excuses attitude toward getting projects completed effectively and efficiently, along with an infinite passion for personal growth and learning how entrepreneurs start and run businesses. Your ability to effectively take ownership of your role/department and proactively add value will make you an ideal candidate for the position. If you are ready for a challenge and want to be a part of a dynamic team with great growth potential, please follow the instructions below to take advantage of this unique opportunity.

What competencies/skills/personality traits do you need to have?

Communication Skills: MUST be super outgoing, and you love to help people; you are most happy when you’re communicating with people; you understand that at least 50% of communication is LISTENING, must be an excellent listener; must have first-class phone and email skills and etiquette; ability to communicate effectively with all levels of company and with all types of customers; must be 100% responsible for the effectiveness of your peer to peer communications; ability to soft sell is a plus.

Tech savvy; fast learner; phone and email skills

Personality Skills: Eager to learn, detail oriented, resourceful

Proactive in seeking opportunities to do your job more effectively/efficiently

We prefer you to have experience in the following areas:
Excellent follow through skills

Microsoft Office, Google Apps, Five-9, Infusionsoft, Zendesk

Database, customer service and/or call center experience preferred

Income: $15/hour + commission ($30,000-$40,000/year)

At FortuneBuilders, you'll be challenged daily to improve yourself, and take on your position as if it was your own business. You'll be rewarded by working in one of the most fertile environments for entrepreneurial growth on the planet. FortuneBuilders sparks the entrepreneurial spirit to help people live up to their true potential. Are you up to the challenge?