Customer Pick Up Associate
Art Van Furniture - Grand Rapids, MI

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JOB SUMMARY : Under the direction of the Customer Pick-Up Team Lead, prep and load merchandise for guest pick up and move merchandise in the store’s showroom.
  • Prep (i.e. verify and wrap) merchandise for guest pick up in accordance with store’s procedures.
  • Accurately load and secure merchandise in the guest’s vehicle in a safe and courteous manner.
  • Unload and prep merchandise returned to store by guest in a safe and courteous manner.
  • Assist guests with questions regarding their purchase by directing them to the appropriate associate if the answer is not readily available.
  • Ensure merchandise being returned to warehouse is properly wrapped.
  • Unload shuttle trucks and scan merchandise into store.
  • Ensure inter store merchandise transfers are delivered timely.
  • Open boxes, assemble, prep and tag new showroom merchandise.
  • Move showroom merchandise and display as directed.
  • Remove sold goods from showroom floor; and prep for pickup or delivery.
  • Ensure store lighting is functioning; replace bulbs as needed.
  • Change event signage and promotional material as directed.
  • Perform any minor exterior/interior maintenance as directed.
  • Identify and inform supervisor of safety issues or hazards.
  • Remove and dispose of packing material in accordance with store’s procedures.
  • Assist in inventory process as directed.
  • Assist back room delivery team as directed.
Knowledge/Skills/Abilities: Strong customer orientation with excellent interpersonal communication skills. Attention to detail. Demonstrated ability to follow instructions. Self- motivated individual. Able to identify areas for improvement.
Eligible for medical dental and vision as well as other generous benefit packge offerings.

Veterans are encouraged to apply.

Art Van Furniture - 21 months ago - save job - block
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About this company
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Art Van Furniture Inc. is the Midwest's largest furniture retailer and America's largest independent furniture retailer. The company...