Customer Relations Manager (Nutrition Department)
Greater Lynn Senior Services - Lynn, MA

This job posting is no longer available on Greater Lynn Senior Services. Find similar jobs: Customer Relation Manager jobs - Greater Lynn Senior Services jobs

DESCRIPTION

Greater Lynn Senior Services provides a wide range of social services for elders and people with disabilities -- information, transportation, meals, advocacy, homecare, housing, and more--for one reason: to help those 60 and older in Lynn, Lynnfield, Nahant, Saugus and Swampscott live fuller, more independent lives, safely and with dignity.

Position Overview:
The Customer Relations Managers primary responsibilities will include providing customer service to meal contracts and sites, supervising staff, and managing the IT database entry/billing processes. They will be responsible for all aspects of Quality Assurance management pertaining to the Nutrition Department, including vendor compliance, and customer/consumer satisfaction. They will ensure that all necessary reporting secures local, state, and federal funding sources.

Qualifications:
Bachelors Degree preferred in food service management, nutrition, or any related field with five to seven years of management experience in a non-profit agency or a community based program or similar related elder care setting. Excellent interpersonal and communication skills with a focus on client satisfaction, issue resolution, and timely follow up. Must have computer skills including use of Microsoft Outlook, Excel, Word, and Access. A valid Massachusetts drivers' license and clean driving record is a must.

Hours:
Monday-Friday, 40 hours.

EOE/AA

Greater Lynn Senior Services - 17 months ago - save job - block