Customer Relations Representative
AmeriGas - Lander, WY

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An AmeriGas Customer Relations Representative (CRR) will provide customer service to telephone and walk-in clients. During phone calls you will; supply pricing information, schedule service appointments, dispatch deliveries and handle complaints. You will also be responsible for achieving back office and customer service objectives as set by the District Manager.

  • Practice and reinforce superior customer service skills in customer interactions on the telephone or in person.
  • Initial contact for all pricing related issues.
  • Accurately input and maintain customer data.
  • Respond to customer complaints.
  • Generate sales and revenues by participating in marketing programs.
  • Perform pricing exceptions and bids in accordance with authority delegated by District Manager.
  • Make credit and collection calls to customers as required to reach A/R goals.
  • Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
  • Perform cash control and record retention activities per Company policy.
  • Responsible for processing fuel and appliance inventory.
  • Schedule service work and dispatch delivery tickets
  • Participate in coaching for performance improvement.

  • High school diploma or equivalent
  • Two or more years in customer service industry preferred
  • Strong computer, telephone and communication skills
  • Bookkeeping experience preferred
  • Sales experience preferred

Other info Candidates must be able to pass a pre-employment drug screen and a criminal background check.
Contact Name Jack Raymond
Contact E-mail
Contact Address 933 W Main St, Riverton, WY 82501
Contact Phone 307-856-9797
Contact Fax 307-856-9640
Comments Work location is 1320 Main St, Lander, WY 82520

AmeriGas - 22 months ago - save job - copy to clipboard
About this company
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America has a gas with AmeriGas Partners. Purveying propane has propelled the company to its positionĀ as the topĀ US retail propane marketer...