Customer Relations Representative
AmeriGas - Mills, WY

This job posting is no longer available on AmeriGas. Find similar jobs: Customer Relation Representative jobs - AmeriGas jobs

An AmeriGas Customer Relations Representative (CRR) will provide customer service to telephone and walk-in clients. During phone calls you will; supply pricing information, schedule service appointments, dispatch deliveries and handle complaints. You will also be responsible for achieving back office and customer service objectives as set by the District Manager.

  • Practice and reinforce superior customer service skills in customer interactions on the telephone or in person.
  • Initial contact for all pricing related issues.
  • Accurately input and maintain customer data.
  • Respond to customer complaints.
  • Generate sales and revenues by participating in marketing programs.
  • Perform pricing exceptions and bids in accordance with authority delegated by District Manager.
  • Make credit and collection calls to customers as required to reach A/R goals.
  • Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
  • Perform cash control and record retention activities per Company policy.
  • Responsible for processing fuel and appliance inventory.
  • Schedule service work and dispatch delivery tickets
  • Participate in coaching for performance improvement.

  • High school diploma or equivalent
  • Two or more years in customer service industry preferred
  • Strong computer, telephone and communication skills
  • Bookkeeping experience preferred
  • Sales experience preferred

Other info Candidates must be able to pass a pre-employment drug screen and a criminal background check.
Contact Name Michael Balanoff
Contact E-mail
Contact Address PO Box 1269, Mills, WY 82644
Contact Phone 307-235-1021
Contact Fax 307-265-9112
Comments Work location is 3401 W Yellowstone, Mills, WY 82644

About this company
99 reviews
America has a gas with AmeriGas Partners. Purveying propane has propelled the company to its positionĀ as the topĀ US retail propane marketer...