BMW Financial Services NA, LLC is one of the 26 worldwide subsidiaries of the Financial Services Division of BMW AG. Our momentum is moving at such a rapid pace that we continually exceed average international growth rates and we constantly create new opportunities for our employees worldwide. Be a part of our exciting growth by expressing an interest in our Customer Relations Specialist position located at our Hilliard, Ohio office.
The Customer Relations Specialist is responsible for providing world-class customer service, increasing revenue for the Company, promoting BMW brand loyalty and maintaining desired customer satisfaction results and daily service level objectives. He or she is responsible to ensure the highest level of customer service through direct contact with drivers, potential drivers, BMW Centers, field staff, and BMW of North America. This individual is also responsible for resolving all complaints and inquiries appropriately. Duties of this position include supporting the Brand Benefits Initiative revenue generating programs as set forth by the company, maintaining high service levels to meet corporate satisfaction targets and call quality to ensure outstanding customer satisfaction.
Join the BMW Financial Services team and enjoy a high-performance benefits package which includes:
Company paid medical, dental and vision insurance
Employee car program
401(k) savings plan
Retirement Income Account (RIA)
Even more so than the generous compensation and benefits, the culture and values of BMW Financial Services make it the ultimate working environment. These values include such things as,
Responsibility, Respect, Trust,
. We allow these values to guide the way we conduct ourselves and our business.
What are you waiting for? Put yourself in the driver's seat of your career and apply for our Customer Relations Specialist position today!
1 - 2 years customer service experience
1 - 2 years automotive industry experience
1 - 2 years sales experience
BMW Financial Services
BMW North America - 15 months ago