Customer Relations Specialist
Orkin - Hyde Park, NY

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Customer Relations Specialist

Craig Thomas Pest Control is a growing prominent pest management company located in Hyde Park, NY. We are seeking a career-minded individual for our fast-paced call center. We are looking for professionals that are able to multi-task and are comfortable in a high paced environment.The ideal candidate should be detail oriented, organized, and demonstrate strong communication skills. This individual should be proficient handling both inbound and outbound calls.

Candidates must pass a drug screening and background check. We offer a strong benefit package which includes medical, dental, eye, paid vacation, and 401k. For more information on this and other great career opportunities, visit our website at www.callcraig.com

Tasks include:
Answer telephones from a multi-line phone system, forward calls and/or relay messages to appropriate personnel.

Provide administrative support to management, sales, and service teams.

Enter notes about important customer comments, needs, and interactions in computer database.

Schedule new and current customers for service.

Explain company services to prospective clients and close sales.

Prepare technicians work, customer mailings, filing, and assist with collections.

Work schedule includes two Saturdays per month

Required Skills

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We Require The Successful Candidate To Have:
  • A thorough understanding of all Microsoft office applications
  • Good typing and 10 key calculator skills
  • The ability to multi-task
  • At least 3-4 years office experience
  • Strong communication and interpersonal skills
  • The ability to compose their own letters and handle routine correspondence
  • Excellent follow-up and organizational skills
  • The ability to "self start" and work independently
  • The ability to pass a background check including a drug screen
We Offer:
  • Strong hourly rate
  • Strong Initial and on-going training
  • Paid vacations and Holidays
  • Medical/Dental/Life/Vision/401K
  • Employee Stock Purchase Program
Craig Thomas Pest Control is an Equal Opportunity Employer. For more information on this and other great career opportunities, visit our website at www.callcraig.com

Required Experience

Orkin - 19 months ago - save job - block
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When Orkin calls, bugs go belly up. A subsidiary of Rollins, Orkin and its sister companies provide insect, rodent, and termite control...