Customer Service, Furniture Pick Up Coworker
IKEA - Cincinnati, OH

This job posting is no longer available on IKEA. Find similar jobs: Customer Service jobs - IKEA jobs

To achieve the standards of IKEA by securing the process of merchandise being available and delivered in the furniture pickup area to our customers.

YOUR ASSIGNMENT Your main tasks will include: .Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded .Complete general routines and ensure housekeeping is of the highest standard. .Adhere to inventory control procedures and security policies .Demonstrate a good understanding of policies, routines and procedures within your area of responsibility. .Resolve and follow-up on customer issues that extend beyond the immediate transactions .Communicate to managers any customer issues/concerns that cannot be resolved .Check and verify customer orders to ensure the contents of the order are accurate, paid for and free from damages .Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement. .Check and verify customer orders to ensure the contents of the order are accurate and paid for YOUR PROFILE Your knowledge, skills and experience include: Knowledge/Experience: .0-6 months of experience in the following knowledge areas: .Good customer service, and verbal communication skills .Experience in a customer service environment Capabilities/Motivation: .Knowledge and interest in Home Furnishings .Effective verbal and written skills in the English language .Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. .Ability to work independently and in groups .Basic computer skills .Prefer fast-paced, retail work environment .Basic math skills Additional Information .Work Location: Fast-paced, deadline driven, high volume retail store .Physical/Mental Demands (Essential Functions): Having the ability to access and observe all areas of the store; to handle multiple and changing priorities/deadlines and moderate stress; to communicate with customers and co-workers and manage conflict; to lift and move 50 lbs (25 kg); to use the PC for extended periods during the shift; to wear PPE (personal protective equipment); and to use small power tools and related equipment. .Physical/Mental Demands (Non Essential Functions): Bending, stretching, reaching, climbing, lifting and wearing required IKEA uniform GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

Additional Information : This is an HL1 position for 12 up to 20 hours per week. This position requires the availability to work some nights and the availability to work Saturdays and Sundays. Job ID 154527BR Removal Date 02/04/2013

IKEA - 19 months ago - save job - block
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Since its founding in 1943, IKEA has offered a wide range of home furnishings and accessories of good design and function, at prices so low...