Customer Service Analyst
The Forum Group - Melville, NY

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Create new service work orders for gas installations - work order business processing
Manage Incoming Calls on 800 Line/Make Pro-active outbound calls to enhance customer satisfaction
Invoice Customer Payments for Gas Growth
Sort and Review Incoming Mail/Contracts
  • 2 - 6 years experience preferred. Candidate must possess excellent written and verbal communication skills. High proficiency in data entry (10,000 ksph minimum). Proficiency in typing and and computer skills in MS Excel, PC skills, data entry accuracy. Additionally, candidate must support the following criteria:

    Customer Focused, strong communication skills
    Ability to build strong relationships with key stakeholders
    Exhibit a high personal standard of commitment and integrity
    Strong Communication and Computer skills

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