POSITION SUMMARY Handles customer service inquiries and problems via telephone, internet or written correspondence. Act as a subject matter expert by providing training, coaching, or responding to complex issues. May handle customer service inquiries and problems. Acts as end-to-end contact for clients experiencing customer service problems.
EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.
LICENSES AND ...
Aetna - 17 months ago
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